Return to the Audex Home Page...HomeContact Us

Products About Audex Local Audex Dealers

Audex Limited Warranty

We do not use Return Mechandise Authorization (RMA) numbers.

Please contact:

S. Morton & Associates

PO Box 3322

Kilgore, TX 75663

(903) 987-1199

for return information.


   If you are the original purchaser of this serialized product, Audex® warrants it against defects in material and workmanship for the following periods after such date of purchase. Internal electronic components five (5) years; workmanship and labor one (1) year. This warranty is in lieu of all other expressed warranties. During the warranty period, Audex® agrees to repair or, at its option, replace the defective internal electronic components of serialized items only without charge for labor or parts for the first year and charging only for labor the second, third, fourth, and fifth years after purchase. This is your exclusive remedy. The length of this warranty does not apply to headphones, auxiliary patch cords and other external connecting cables, transducers, transducer cords, batteries and battery chargers. The headphones, cables, auxiliary patch cords, transducers, and transducer cords, rechargeable battery and battery charger are guaranteed 90 days from date of purchase. This warranty does not cover damage resulting from accident, abuse, improper installation or operation, lack of reasonable care, the affixing of any attachment not provided by Audex® or its authorized dealer and loss of parts. This warranty also does not cover damage resulting from lightning and other acts of nature. This warranty is voided in the event any unauthorized person alters or repairs the product. 

   Audex® disclaims any Implied Warranty, including the warranty of merchantability and the warranty of fitness for a particular purpose.  Audex® assumes no responsibility for any special incidental or consequential damages.

   This warranty give you specific legal rights, and you may have other rights which vary from state to state. Some states do not allow the exclusion or limitation of special, incidental, or consequential damages or limitations on how long an Implied Warranty lasts so the above exclusions and limitations may not apply to you. 

   If failure occurs and your product is in warranty, return it prepaid and insured by USPS Mail, or other reliable carrier to the
address indicated on Invoice. The product will be repaired or replaced if examination by Audex® determines it to be defective. Product received damaged as a result of shipping will require you to file a claim with the carrier. Be sure to include your name, address, telephone number, description of defect and proof of purchase showing purchase date and from whom it was purchased. If the product is judged defective and in warranty as defined above, it will be repaired or replaced. Return postage will be paid by Audex® within the first 90 days after purchase. After the 90 days, you will be required to pay return shipping fees. Should the defect not be covered by the warranty you will be notified concerning estimated charges before any repairs are performed. 


Back to Showroom


ProductsAbout AudexDealer Locator
HomeContact Us

Copyright © 2012, Audex Assistive Listening Systems